Best Auto Repair, Huntington

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 260-358-8446 or make an appointment online!

What People Say About Us

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    Been taken my vehicles here for years, great work at a great price!

  • reviewicon

    My experience with Car Mart was exceptional. Between Car Mart and the place where I lease my car, I was able to get my vehicle fixed with no problems or delays. They have an awesome team and do a great job.

  • reviewicon

    I thought I had a bad water pump, but it was only a bad radiator cap. Thank you for being an honest business!

  • reviewicon

    Great service. Quick, professional, and affordable. I am an "out of towner" and was completely at their mercy. They made me feel like we had been friends and neighbors forever. They picked up my disable vehicle, fixed it quickly, and the bill was surprisingly low (fair price).

Call us for service: 260-358-8446

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
AutoPlus Auto Parts
Napa Auto Care Center
  • Car Care Aware